Institut für Technikfolgenabschätzung Elektronische Publikation
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DATUM, UNTERSCHRIFT / DATE, SIGNATURE
BANK AUSTRIA CREDITANSTALT, WIEN (IBAN AT04 1100 0006 2280 0100, BIC BKAUATWW), DEUTSCHE BANK MÜNCHEN (IBAN DE16 7007 0024 0238 8270 00, BIC DEUTDEDBMUC)
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Institut für Technikfolgenabschätzung Elektronische Publikation
Stefan Strauß,
Georg Aichholzer
doi:10.1553/ita-pa-GA-STR-10-1 Eigenverlag/Self
Abstract: National governments across Europe are currently introducing electronic identity management systems for enhancing security and gathering more unified forms of authentication for online public services. A particular challenge of security system design is to cope with the suspense between security and usability. This is strongly reflecting in identity management where this suspense becomes very apparent. Thus, for the success of identity management systems a certain focus on user centricity is demanded. This paper analyzes the system in Austria with respect to important determinants of a citizen-centric identity management approach, deduced from security usability issues, interrelated with factors for user perception as provided by the Technology Acceptance Model. The result reveals a biased picture of user centricity with an essential need for a stronger consideration of user perception and the provision of additional benefits addressing a perceivable user value. Keywords: electronic_identity_management user_centricity security_usability e-government Austria TAM Published Online: 2011/06/15 16:44:09 Document Date: 2010/06/16 16:43:00 Object Identifier: 0xc1aa5576 0x0028d131 Rights: . Fallweise veröffentlicht das Institut für Technikfolgen-Abschätzung zu Themen der Technikfolgen-Abschätzung in elektronischem Format. |
epub.oeaw – Institutionelles Repositorium der Österreichischen Akademie der Wissenschaften epub.oeaw – Institutional Repository of the Austrian Academy of Sciences
A-1011 Wien, Dr. Ignaz Seipel-Platz 2
Tel. +43-1-515 81/DW 3420, Fax +43-1-515 81/DW 3400 http://epub.oeaw.ac.at, e-mail: epub@oeaw.ac.at |